Privacy Policy for Graham Mobile Detailing

Introduction

At Graham Mobile Detailing, your privacy is a top priority. We are committed to protecting your personal information and being transparent about how we handle your data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit grahammobiledetailing.com or use our mobile auto detailing services in Blacksburg, Christiansburg, Radford, and the New River Valley, Virginia.

Information We Collect

• Personal identification information: name, email address, phone number, and service address (so we can come to you).
• Vehicle information: make, model, and condition details needed to quote and perform detailing services.
• Payment information: processed securely by third-party payment processors; we do not store card numbers.
• Usage information: website analytics such as IP address, browser type, and pages visited.

How We Use Your Information

1. Provide services: process quote requests, manage bookings, and perform detailing services.
2. Communicate with you: appointment confirmations, reminders, quotes, and customer service messages by phone, email, or text.
3. Improve our services: understand how our website is used.
4. Marketing: occasional offers and updates, only with your consent.
5. Compliance: meet legal obligations and protect our legal rights.

SMS/Text Messaging (Consent and Opt-Out)

By providing your phone number through our website forms, booking system, or by texting us, you consent to receive text messages from Graham Mobile Detailing related to your quotes, appointments, and services, and — where you have opted in — occasional promotional messages. Message frequency varies. Message and data rates may apply.

• Reply STOP at any time to unsubscribe from text messages.
• Reply HELP for assistance, or contact us at info@grahammobiledetailing.com or (540) 266-3939.
• No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be sold or shared with any third parties.

Sharing Your Information

We only share personal information with: service providers (payment processing, website hosting, scheduling software) who need it to support our operations; legal authorities when required by law; or a successor in the event of a business sale or restructuring. We never sell your personal information.

Cookies

We use cookies and similar technologies to improve the website experience and analyze traffic. You can control cookies through your browser settings.

Data Security

We use reasonable security measures to protect your information from unauthorized access, alteration, or disclosure. No method of electronic storage or transmission is 100% secure, so we cannot guarantee absolute security.

Your Rights

You may request access to, correction of, or deletion of your personal data, object to certain processing, or request a copy of your data by contacting us at info@grahammobiledetailing.com.

Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by an updated Effective Date on this page.

Contact Us

Graham Mobile Detailing — Blacksburg, Virginia
Email: info@grahammobiledetailing.com
Phone: (540) 266-3939
Website: grahammobiledetailing.com